Our Staff

What differentiates one skilled nursing & rehabilitation center from another? The answer is... the people who work and reside there! The people set the tone, the atmosphere, and the expectations. At The Laurels of Carson City, we take great pride in ensuring that everyone feels like part of our family and that they are treated as special "guests" in our home.

The Laurels of Carson City employs a team of highly qualified medical professionals, including a Medical Director, Registered Nurses, Restorative Care Nurses, a Wound Care Nurse, state tested Certified Nursing Assistants, Physical Therapists, Occupational Therapists, and a Speech Therapist. Our on-site Rehab, Dietary, Social Work, and Activities departments provide personalized and compassionate care to each guest. From the moment you walk through the front doors, the warmth and caring of the staff will begin to gain your trust and confidence, as they strive to exceed your expectations.

Unlike other facilities that use "contracted" staff members, each member of the team at The Laurels of Carson City is directly employed, not "contracted". Each Team Member takes great pride in portraying "The Laurel Way of Caring", as they strive for excellence in providing only the highest standard of care and services to every guest, and to every family member and visitor. Come on in! Visit a while! Let us show you our very best... let us show you The Laurel Way.

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Rachel Cole, NHA


Rachel Cole is a graduate of Central Michigan University. She completed her bachelor’s degree in Science with a major in Health Administration and has been working in the healthcare career field since 2004, with her focus being in long-term and geriatric care. As a manager, Rachel applies her abilities to help better the company and educate the staff. Rachel has been the Nursing Home Administrator for The Laurels of Carson City since 2018. Prior to becoming the Administrator, Rachel enjoyed being the Administrator and Director of Marketing at The Laurels of Fulton for 8 years. Rachel is a member of the Ithaca Promotional Committee, Vulnerable Adult Networking, Clinton County Chamber of Commerce, HCAM, AHCA and a member of The Health Administration Division Advisory Council. As the Administrator, Rachel takes pleasure in being highly involved in both clinical and non-clinical aspects of the health care field. Her team strives to provide each guest with the upmost quality of care to ensure they have the best quality of life while residing at The Laurels of Carson City.

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Kristen Milton

Director of Nursing

Kristen has been part of Laurel Health Care Company since 2004. She began her nursing career as an LPN then transitioned to RN. She has held various jobs such as a charge nurse, unit manager, and Assistant Director of Nursing before being named the Director of Nursing. Kristen has spent her entire career working in Long-Term Care and Sub-Acute Rehab. She feels caring for the elderly population is her calling. Kristen is proud to work with such a great group of people.

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Sarah Clayton, PTA

Rehabilitation Services Director

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Cheyenne Dingler

Director of Marketing

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